Privacy Policy

Last updated: June 14, 2022

Our website address is: https://besties.ca/

At Besties Pet Spa & Cuisine, we respect your right to privacy and the protection of your personal information. By using our website you are consenting to our Privacy Policy, and confirm that you understand how information is collected and processed.

Last updated: June 14, 2022

Our website address is: https://besties.ca/

At Besties Pet Spa & Cuisine, we respect your right to privacy and the protection of your personal information. By using our website you are consenting to our Privacy Policy, and confirm that you understand how information is collected and processed.

Personal Information

Collection of Personal Information

Personal information is only collected when willingly shared by you. Additionally, the information is gathered when submitted through our website, and may include:

  • Name
  • Email address
  • Address
  • Phone number
  • Supplemental information

Use of Personal Information

Besties Pet Spa & Cuisine, located in Rossmore, ON controls the use of the submitted personal information. Furthermore, this information will be used to:

  • Contact you in response to your inquiry
  • Provide updates regarding products and services
  • Administer the services you have requested

Your information is retained only for as long as required to provide you services. To contact Besties Pet Spa & Cuisine regarding the information we have, or withdraw information, please send an email to blaze@mybestie.ca. Additonally, if you are on our mailing list and want to be removed, please unsubscribe at the bottom of the email.

Disclosure of Personal Information

Your personal information will not be sold or rented to any third parties. In the case we need to share your information, it will only be provided:

  • To companies contracted to provide support to our business
  • To companies contracted to provide support to our clients 
  • If required by law, or if absolutely necessary to protect our rights, property or the personal safety of others

To learn more about the legal requirements of personal information protection in Canada, visit Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5)

Cookies and Logs

Website data is collected using log files and cookies. Cookies are small text files that are downloaded onto your computer, and retrieved by websites. Log files do not include personally identifiable information.

Information collected can include:

  • Internet Protocol (IP) address
  • Pages visited and queries
  • Day and time of connection
  • Operating system, browser type and version
  • Error messages

Cookies and logs are used to:

  • Improve the usability of our website
  • Personalize your online experience
  • Process statistics and data regarding website traffic, through the use of Google Analytics
  • Provide relevant advertising

If you have concerns regarding cookies, they can be cleared or turned off in your browser settings. To opt-out of Google Analytics analysis you can install the Google Analytics Opt-out Browser Add-on.

Our website includes third party links and embedded content. When you interact with a third party website through embedded content their cookie and privacy policies apply. We cannot control the information that these websites collect.

Comments

If you submit a comment on our website we collect the following information:

  • Data provided in the comment form (name, email address)
  • IP Address (for spam protection)

If you upload an image in the comments section, do not include embedded location data (EXIF GPS).
Comments are subject to approval before being published.

Security

We take extensive measures to safeguard your personal information against unauthorized access and misuse. Our dedicated team members are bound by confidentiality obligations to ensure the utmost protection of your personal information.

Additionally, any information you provide through our website is securely password protected, adding an extra layer of security.

Moreover, our website is equipped with an SSL (Secure Sockets Layer) certificate, which encrypts your data during transmission, guaranteeing its confidentiality.

As technology continues to evolve, we are committed to regularly updating our security strategies to adapt to these advancements and maintain the highest level of data protection.

Changes

We reserve the right to update our Privacy Policy when needed. Changes that are made to our Privacy Policy will appear at besties.ca/privacy-policy.

Please continue to review our Privacy Policy to stay up-to-date on how we are using and protecting your information.

Contact Us

If you have any questions or concerns regarding our Privacy Policy please contact us at blaze@mybestie.ca.