Went to Besties for the first time this week. They booked the appointment immediately and were super friendly over the phone and through social media! My sweet boy Louis looks so good. I am very happy with the result. Took about 1-1 1/2 hours for a full grooming for a small dog. No signs of itching or irritation from any of the products used. He also came out with a super cute bandana which was a nice added touch. Thank you to the wonderful team at Besties. Will be booking again in the new year once he needs another grooming. Highly recommend the team at Besties Pet Spa.